Sometimes I buy a product, not based on reviews or referrals, but because I’m curious and want to test something new.

Let me tell you what happened.

I’ve been thinking about testing a new software or service for Twitter for a few weeks. I’m still using TweetAdder, and I still find it just as amazing as I did a few months ago. It works great.

Now, I’ve seen some ads for new autoresponders for Twitter. An autoresponder for Twitter is all about scheduling tweets and direct messages. I have to write all my tweets and messages, but with an autoresponder, the system sends the tweets and messages at a specific time and date.

I schedule my tweets with TweetAdder. Since TweetAdder is a software on my computer, I have to leave the computer on in order for it to send my tweets. Therefore, I wanted to test a service, where I didn’t have to leave my computer on in order to send my tweets. This service was Twt Autoresponder.

I ended up paying a one time fee of $17.

The first thing I noticed was that it was easy to add new tweets, but hard to understand what time they were going to be sent to Twitter. Since I live in Norway, I’m in a different time zone than people in the US. I had no clue about the time zone, so I decided to do some testing.

I added 10 tweets, all on different times and they were going to be published during three days (on a different Twitter account than my official one). Four days later, I discovered that none of my tweets were published, even though it looked as everything was ok.

I did some more testing, and discovered that the only thing that was working was immediate tweets. The schedule didn’t work at all.

Now, I wanted to send support a few questions. If they didn’t answer them, or didn’t make Twt Autoresponder to work as the sales page says it will work, then, I’d want a refund.

I couldn’t find contact information or support anywhere on the sales page or inside the members area. All I could find was that Twt Autoresponder is a division of Fireball Group of Companies.

I could probably find out who’s behind this, if I just did some digging. But at the moment, I just want to leave it alone. It was only $17

Twt Autoresponder might be working now, but I don’t recommend it. I did my testing and that was it.

It doesn’t need to be automated though. You can send email messages manually, on a specific time and date, or a pre-written series of messages. I believe that every Internet marketer, amateur or professional, needs an autoresponder. The people that don’t use one, will need one, sooner or later.

There are several professional autoresponders. A few of them are really good, like GetResponse, iContact and Constant Contact. I have tested many, and I have stayed with AWeber for a reason.

I heard a lot of good things about AWeber before I decided to test it. It seemed that many of the top marketers were using it, like Yaro Starak, Yanik Silver, Rosalind Gardner, Michael Rasmussen and Jonathan Mizel. I checked a few discussion forums to see what other people thought of it, and the testimonials were all really positive, it seemed to be the obvious choice.

Now, since I have been using it for several years, I have found three reasons why I think it’s the best email autoresponder service:

Customer service
I almost never use it, but during the past three years or so, I have had a few questions. The customer service is very professional, and all my questions were answered in a matter of a few hours, sometimes even minutes. This is awesome, if you consider the fact that I live in Norway, and AWeber is located in the USA. They were fast, professional and have solved any problem I have ever had.

Functions
I haven’t used all the power of AWeber yet, there are many functions that I probably will never use. But that’s ok. I really enjoy the fact that it’s a powerful service with more options than I really need. One of the options that I have never tried, is split testing. It’s a method to find out which one of your messages that actually gets read and which ones that makes your sales. It’s powerful and I might use it someday.

One option that I really enjoy is the one where I get feedback whenever people on my lists unsubscribes. It’s important to get feedback regarding why they decided to unsubscribe. From this feedback, I have created new more interesting emails for my list.

Email deliverability
I have read this at discussion forums, I have talked to many people about it, I have read it in testimonials; AWeber have the highest percentage of email deliverability of all the autoresponders.

This is important. It doesn’t matter how good you are at copywriting if your emails won’t be delivered to the people on your list. I am not saying that all the other email autoresponders are having problems related to email deliverability, all I am saying is that AWeber is the best one. 

How I use AWeber
I use AWeber to send out several pre-written messages and reports to people that subscribes at one of my websites. This is all 100% automated. I also use AWeber to send out one Internet marketing newsletter. I do this manually. I have tested their RSS service, a service where all the people on my list can get updates from my blog whenever I publish a new post, but I am currently not doing this. 

How much does AWeber cost?
The price to be a member of AWeber starts at $19 a month. I find this fairly cheap, at least when I consider all the features and the superb service. But there are way cheaper alternatives to AWeber.

The problem with the pricing of AWeber is what happens when your list grows. The more subscribers you have, the more you will have to pay. At the moment, you’ll have to pay $29 a month if you have between 501 to 2,500 subscribers, and $49 a month if you have between 2501 and 5000 subscribers. Some people find this expensive, and this is actually the only reason why I haven’t given five stars to AWeber for the monthly cost of their service.